The new commitment follows a string of recent high-profile wins for the Pleasanton-based company, which now counts Amgen, Biogen, Eli Lilly and Company, and Regeneron among its active users. With 190 live customers currently utilizing the system, the platform is increasingly becoming the industry standard for integrating sales, marketing, and medical data into a single, compliant workflow.
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Veeva Vault CRM Secures Fourteenth Top-20 Biopharma Client
A major global biopharmaceutical firm has signed on to use Veeva Systems' Vault CRM, marking the fourteenth top-20 industry player to adopt the platform. This expansion solidifies Veeva's position as it transitions its commercial software toward agentic AI, aiming to reshape how sales teams interact with healthcare providers.
Central to this growth is the integration of agentic capabilities designed to boost field productivity. By utilizing features like the Agentic Call Report, commercial teams can now generate evidence-based insights that identify treatment barriers and refine engagement strategies. Arno Sosna, president of Veeva’s CRM Suite, noted that the technology is fundamentally altering how companies bring medicines to market by prioritizing speed and operational efficiency.
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