The flight carried four Latitude crew members, a patient, and a family escort. Peter Byl, President of Latitude Air Ambulance, described the event as an unimaginable loss, emphasizing that the company is currently focused on supporting the families of those lost and cooperating with investigators. The company stated that it will not speculate on the cause of the accident, leaving the methodical process of investigation to the U.S. National Transportation Safety Board and the Transportation Safety Board of Canada.
In section Releases
Latitude Air Ambulance confirms loss of Heartbeat104 crew and passengers
The United States Coast Guard has officially ended its search and rescue mission for the Heartbeat104 medevac flight, transitioning to recovery efforts after the aircraft disappeared while traveling from Bermuda to Boston. Latitude Air Ambulance confirmed that the six individuals aboard the flight are now presumed to have died.

Latitude expressed gratitude to the first responders, air traffic controllers, and government agencies across Canada, the United States, and Bermuda for their exhaustive efforts during the search. The company has requested that the privacy of the grieving families be respected as the recovery operations continue.
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